Frequently Asked Questions

Am I too late to book an appointment?
Ideally, travel consults should be booked a minimum of 4-6 weeks prior to departure to ensure that we can provide you with the best protection. We know that sometimes that just is not possible. There are many vaccines that will be effective just prior to travel and even up to the day before travel. Don’t hesitate to call for a last minute appointment. The education, preparation and advice are important for anyone travelling abroad.
What can I expect during my clinic visit?
Please give yourself 60 minutes to complete your visit at the clinic. During your appointment you will have a one-on-one assessment with our travel consultant. Our consultants will provide you with specific travel health education, advice and recommendations for medication and immunizations. You will be given the option to receive your vaccines in the clinic if you so choose. We request that you stay in the clinic for at least 15 minutes after receiving any vaccinations so that we can safely monitor your response.
What should I bring to my appointment?
Please bring your past immunization records and general itinerary with you to your travel appointment.
Where can I get my immunization records?
If you were raised in Alberta you can access a copy of your immunization records by contacting Alberta Health Services Immunization Records at 780-413-7985. You may have the records faxed directly to our clinic at 780-458-1090 or bring them in with you. In our experience, record requests may take up to 2 weeks.
I have a fear of needles can you accommodate me?
Absolutely. We have a very relaxing clinic environment. We will take the time to support you in not only making your decisions but getting your vaccines. Our nurses have extensive experience giving vaccines and have seen it all. Fainting, anxiety and special requests are no problem. Just let us know what you need.
Are consults and vaccines covered by Alberta Health Care?
Consults and vaccines are considered a non-insured health benefit by Alberta Health Services and are therefore NOT covered. Travel health advice is a paid service whether you visit your family doctor or a travel clinic. Travel clinics specialize in the delivery of travel health advice and vaccinations. We pride ourselves on being able to provide everything you need to travel safely abroad in one place
Will my private insurance cover my costs?
While travel consults are not covered by Alberta Health, many private insurers cover vaccines and professional consult fees. We will provide you with the receipts you need to submit. If you would like to verify your coverage prior to coming in you will need a Drug Identification Number (DIN) for each vaccine when you call your insurance provider. DIN numbers are provided below.

Drug Identification Number (DIN)

Hepatitis B***  DIN
Adult – Engerix B® 01919431
Child – Engerix B® 02296454
Adult – Recombivax® 00749486
Child – Recombivax® 02243676
Hepatitis B immunoglobulin –Hepag B®Couple 02290979
Hepatitis A**
Adult – Avaxim® 02237792
Child – Avaxim® 02243741
Adult – Havrix® 02187078
Child -Havrix® 02231056
Adult/Child – Vaqta® 02229702
Hepatitis A and B***
Adult – Twinrix® 02230578
Child – Twinrix® 02237548
Hep A/Typhoid  – Vivaxim® 02248361
Typhoid Injection – Typhim VI® 02130955
Typhoid Injection – Typherix® 02242727
Typhoid Oral – Vivotif® 00885975
Tetanus/Diphtheria (Td) 00514462
Td + Pertussis (Tdap) – Adacel® 02240255
Td + Pertussis (Tdap) – Boostrix® 02247600
Tdap + Polio – Boostrix Polio® 02312557
Tdap + Polio – Adacel Polio® 02352044
Polio (IPV) – Imovax® 01959042
Rabies*** – RabAvert® 02267667
Rabies*** – Imovax Rabies® 01908286
Japanese Encephalitis** Ixiaro® 02333279
Yellow Fever YF-Vax® 00428833
Meningitis A,C,Y, W-135 – Menactra® 02279924
Meningitis A,C,Y, W-135 – Menveo® 02347393
Tick Borne Encephalitis*** – FSME-Immune® 02264625
Measles/Mumps/Rubella** – Priorix® 02239208
Measles/Mumps/Rubella** – MMR II® 00466085
Mantoux – Tubersol® 00317268
Shingles – Zostavax® 02315939
Human Papilloma Virus HPV*** (Gardasil®)  or (Gardasil 9®)
02283190 or
Cholera /ETEC (Dukoral®) 02247208

* indicates the number of vaccines needed to complete series.